よくある質問

If you have broken when the goods have arrived, Will you be compensated?

If your items gets damaged (compensation).When items broken by EMS,compensation gets down.


However, please have you report yourself and receive at the buyer’s nearby post office.
When a nearby post office does not accept, please tell strength it.
Rather than the broken cause, unless the proof of the nearby post office having broken aceepted, nothing is made from here.
In the past case, even when it broken by the packing defect of our company, if a nearby post office accepted, there are also some cases from which compensation got down.
There are also 1~2 months of these things until compensation gets down from a report.
Possessed documents
1.The identification photograph that items broken
2.The reported post office name
3.The reported post office address and telephone number
4.The reported date
5.The reported case number (Ex: CN~)
6.Charger name
Please an early report.

Copyright (C) 2014 daimyou All Rights Reserved.